Terms of service

TERMS AND CONDITIONS

Welcome to AMAHVAS!

This document/agreement (hereinafter referred to as “Agreement”) sets forth the Terms and Conditions (hereinafter referred to as “Terms and Condition/TOU/Terms”) that apply to the access and use of the Website www.amahvas.com (hereinafter referred to as “Platform”) which is managed and operated by VASARAI LLP, a limited liability partnership bearing registration no. (LLPIN) ACP-1434 and having its registered office at N 131, Gurugram, Arjun Nagar, Gurgaon, Arjun Nagar, Haryana, 122001, India (collectively referred as “Amahvas”).

These Terms and Conditions are a legally binding document and are an electronic record as prescribed under the terms of Information and Technology Act, 2000 and rules made thereunder and is generated by a computer system and do not require any physical or digital signatures. This Agreement is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, that provides for the due diligence to be exercised for the access or usage of this Platform.

The Platform operates in compliance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 (DPDP Act and Rules), and the Consumer Protection (E-Commerce) Rules, 2020, ensuring lawful data handling and fair, transparent online transactions.

These Terms and Conditions govern the access and use of the Platform of Amahvas (hereinafter referred to as “Our/ Their”) and the services provided thereunder. Please read these Terms and Conditions carefully before accepting. The User (hereinafter referred to as “Users/ You/Your”) by accepting the Terms and Conditions or by accessing, downloading, installing, browsing or otherwise using the Platform agree that you have read, understood, acknowledged and accepted these Terms and Conditions and use of the Amahvas’s Platform. This Agreement along with Privacy Policy describes the relationship of Amahvas and Users which will be subject to the rules, guidelines, policies, terms and conditions applicable to any Products that is provided by this Platform and shall be considered as part and parcel of this Terms and Conditions.

Amahvas reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms and Conditions and any other policy related thereto. If Amahvas make changes that affect Your use of the Platform, Amahvas will post notice of the change on the Terms and Condition page. Any changes to these Terms and Conditions will be effective upon Our posting of the notice. If You do not agree to the changes, You may delete your account and You should not use the Platform or purchase any Products offered through the Platform after the effective date of the changes. Your continued access or use of this Platform after such changes or modifications signifies your acceptance of the updated or modified Terms and Conditions. Be sure to return to this page periodically to review the most current version of Terms and Conditions.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS HEREIN CONSTITUES AN AGREEMENT BETWEEN YOU AND AMAHVAS FOR THE PURPOSE AS DEFINED HEREUNDER.

1. DEFINITIONS

For the purposes of this Terms and Conditions:

A. Account means the online account registered by You with Us, and includes any profiles, pages, handles, email address, mobile number and other similar presences by means of which You are able to access Our services on the Platform.

B. Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

C. Device means any device that can access the Platform such as a computer, a cellphone or a digital tablet.

D. Intellectual Property Right means all proprietary rights held by Amahvas, including but not limited to, product designs, branding elements such as trademarks, trade names, and logos, website content, images, written descriptions, promotional materials, packaging designs, technical know-how, software code, digital assets, and any other creative or commercial outputs developed by Amahvas. This also includes any innovations, improvements, or processes related to its Products. All content made available to users on the website, including product listings, blogs, recipes, and visual media, is considered the exclusive intellectual property of Amahvas and shall not be copied, reproduced, or used without prior written consent of Amahvas.

E. Minor shall mean any person below the age of 18 years.

F. Platform refers to shopify.

G. Personal Information/PI includes any information or set of information, whether alone or in combination with other personal information which is sufficient to identify the User.

H. Privacy Policy means policy as defined in Clause 11 and provided at refer link.

I. Product means any item offered for sale by Amahvas through its website, including but not limited to, cosmetic and skincare products such as makeup, cleansers, moisturizers, serums, and other beauty essentials.

J. Usage Data refers to data generated using the services or by purchasing the Products on the Platform.

K. You/Your/User means the individual accessing/viewing the Products or using the service, or the company/corporate entity, or other legal entity on behalf of which such individual is accessing, viewing, purchasing the Products or using the service, as applicable.

L. Terms and Conditions means these terms and conditions amended from time to time.

M. Third Party shall mean and include banks, associations, company or any entity whose facilities are being utilized by Amahvas to enable Users to access and purchase Products through the Platform.

2. USE OF PLATFORM

By making use of the Platform you hereby declare/ confirm that:

2.1. You are aware and accept that all information, content, materials on the Platform is protected and secured.

2.2. By providing your consent, You agree and authorize Amahvas to share your information, with its group companies, vendors, service providers of Amahvas and other third parties solely to the extent necessary for selling the Products, and/or to provide you with various value-added services in association with the Product purchased by You or generally otherwise..

2.3. Amahvas may collect, process, and share PI provided by Users strictly for the purpose of delivering/selling the Products, ensuring compliance with applicable laws and regulatory requirements, enhancing the overall user experience on the Platform. PI shall not be used for any purpose beyond those expressly stated herein, except with the explicit consent of the User or as required by law.

2.4. You acknowledge and accept that the software and hardware underlying the application as well as other Internet related software which are required for accessing the application are the legal property of Amahvas or Third Party. The permission given by Amahvas to access the application will not convey any proprietary or ownership rights in the software/hardware of Amahvas.

2.5. You accept and acknowledge that the Products available on the Platform may not be deliverable in all geographic area and you may not be eligible to purchase all Products offered by Amahvas on the Platform. Amahvas thus reserves the right to determine the availability and eligibility of any Product listed on the Platform.

2.6. You acknowledge and agree that Amahvas shall not be liable for any damages, loss (direct or indirect) due to disruption or non-availability of any Product due to technical fault/glitch/ error or any failure in telecommunication network or any error in any software or hardware systems beyond the control of Amahvas.

2.7. You agree that transactions, if any, made through Amahvas’s Platform shall be through Your own bank account only and the said transactions do not contravene any Act, Rules, Regulations, Notifications or any other law applicable and being in force. All payments for Products offered on the Platform are processed exclusively through Razorpay, which is the authorized third-party payment gateway integrated into the Platform. Amahvas does not itself collect, store or manage payments. All information is collected and stored directly by Razorpay for processing transactions conducted on its Platform. Amahvas does not store, access, or process any card, bank, or UPI credentials. The User acknowledges and agrees that Amahvas is not responsible for any transactions conducted outside its official platform, including those involving third-party vendors or external websites. Accordingly, Amahvas shall not be held liable, whether contractually, statutorily, or otherwise for:

2.7.1. any payment failures, chargebacks, or reversals initiated by the User or payment provider;

2.7.2. any refunds, returns, or exchanges not processed in accordance with Amahvas’s official Return & Refund Policy;

2.7.3. the delivery, quality, fitness for purpose, or legality of products not sold directly by Amahvas;

2.7.4. any fraud, unauthorized transactions, or disputes arising from interactions with third-party vendors or payment processors not affiliated with Amahvas.

2.8. The User understands and accepts that all obligations, liabilities, and risks associated with purchases made outside the Platform rest solely with the respective third-party vendor.

2.9. You agree and acknowledge that Amahvas reserves the right at its sole discretion to delete, block, restrict, disable, suspend Your access of the Platform if You are found engaging in any fraudulent or illegal activity.

3. ELIGIBILITY CRITERIA

3.1. Only individuals who are resident of India are eligible to purchase the Products available on the Platform.

3.2. You hereby represent and warrant of being atleast 18 (eighteen) years of age or above and being fully able and competent as defined under the provisions of the Indian Contract Act, 1872 to understand and agree the terms, conditions, obligation, affirmations, representations and warranties set forth in this Terms and Conditions.

3.3. While we strive to provide a safe and beneficial experience, Amhavas cannot be held responsible for any misuse of the Platform by any User.

3.4. By using the Platform and purchasing the Product, You warrant that all the information provided by You is accurate and complete.

3.5. You acknowledge that Amahvas does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the eligibility criteria. Any persons under the age of 18 (eighteen) or below the age of majority should seek the consent of their parents/legal guardians before providing any Information about themselves or their parents on this Platform.

3.6. You are not barred or otherwise legally prohibited from purchasing the Products under the laws of India or any other applicable laws of other country.

4. REGISTRATION

4.1. To purchase Products through the Platform, You are required to provide accurate and complete personal information, including Your name, contact number, and email address. This information shall be treated as PI or the purpose of processing Your order.

4.2. As part of the purchase process, You may be asked to submit PI in accordance with Amahvas’s Privacy Policy.

4.3. User shall also be required to furnish the following PI during the checkout process to effectuate the purchase of Product(s):

4.3.1. Full Name

4.3.2. Complete Address with Pin Code

4.3.3. Bank Account Number

4.3.4. Credit/Debit Card Number

4.3.5. UPI ID

4.3.6. Mobile Number

4.3.7. Email Address

4.4. Upon providing the required PI, You may receive a One-Time Password (OTP) on Your registered mobile number to verify Your identity and confirm the transaction.

4.5. You will not be required to create a user account to complete a purchase. However, Your mobile number or email address may be used to facilitate communication, order tracking, and future interactions with Amahvas.

4.6. You agree to ensure that the information You provide remains accurate and up to date at all times.

4.7. You are solely responsible for any activity or communication initiated using Your provided mobile number or email address.

4.8. You shall not:

4.8.1. Provide personal details of another individual with the intent to impersonate;

4.8.2. Use contact information that belongs to another person without proper authorization;

4.8.3. Use credentials or details of another user to complete a transaction.

4.9. Amahvas shall comply with applicable laws, including the Information Technology Act, 2000 and the DPDP Act and Rules and shall implement appropriate technical and organizational measures to safeguard Your PI.

4.10. If Amahvas reasonably believes that the information provided is false, misleading, or violates these Terms and Conditions, it reserves the right to restrict access to the Platform.

4.11. You further agree that Amahvas shall not be responsible for any loss or damage resulting from such unauthorized access or Your failure to comply with these Terms and Conditions.

4.12. You are solely responsible for maintaining the confidentiality and security of any credentials associated with Your use of the Platform, including but not limited to passwords, OTPs, and linked email or mobile accounts. By using the Platform, You agree to the following:

4.12.1. You shall take reasonable steps to protect Your account from unauthorized access, including using strong, unique passwords and updating them periodically.

4.12.2. You shall immediately notify Amahvas of any suspected or actual unauthorized use of Your account or any other breach of security.

4.12.3. Amahvas shall not be liable for any loss or damage arising from Your failure to comply with this clause.

4.12.4. In the event of suspected misuse, fraud, or breach of these Terms and Conditions, Amahvas may temporarily suspend or permanently disable access to Your account without prior notice.

5. COOKIES

We use cookies and other similar technologies on the Platform to enhance User experience and to better our services depending upon Your interests and activities on the Platform. To learn more, read our cookie policy available here refer link.

6. INTELLECTUAL PROPERTY RIGHTS

6.1. For the purpose of this Agreement, Intellectual Property shall mean as defined in Clause 1(D).

6.2. You acknowledge and agree that all intellectual property rights including trademarks and logos of Amahvas and the Platform shall vest in Amahvas and You shall not indulge in any act that construes that such trademarks and logos of Amahvas belongs to You.

6.3. The User acknowledges that Amahvas have certain intellectual property rights, including but not limited to social media content(s), website content(s), product descriptions, photographs, graphics, design element and materials, that may be revealed or provided to the User for providing any services. The User acknowledges that the agreement does not grant any right or title of ownership in the intellectual property rights of Amahvas to the User.

6.4. This clause shall apply in perpetuity.

6.5. You acknowledge and agree that Amahvas owns all rights, title and interest in the Products and the Platform, including the intellectual property associated with the Products and the Platform developed, graphics, and programming code thereto, description, photographs, etc. created/use for You shall solely vest with Amahvas.

6.6. Amahvas grants You a limited license to access and make personal use of the Platform to Purchase Products available on the Platform.

6.7. Access or use of Platform does not confer and shall not be construed as conferring upon anyone the license to use Amahvas’s Intellectual Property Rights.

6.8. You agree and acknowledge that this license does not confer any right to download, copy, create a derivative work from, modify, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the Products/Platform.

6.9. You agree and acknowledge that You do not have the right to use Amahvas’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.

6.10. You agree and acknowledge that You do not have the right to remove, obscure, or alter any proprietary rights notices (including trademarks and copyright notices), which may be affixed to or contained on the Products/Platform.

6.11. You agree to not copy or transmit any of the Product.

6.12. You agree and acknowledge that You shall not use the Platform or its contents for any commercial purpose or make any speculative, false, or fraudulent transaction.

7. THIRD PARTY SITES, VENDOR AND SERVICES

7.1. User agrees and acknowledges that Amahvas may facilitate provisions of third-party services for the User within the Platform or redirect the User to such third-party platform and/or website for facilitating purchase of the Products. In order to use these Third-Party services, User may need to accept additional terms and conditions and meet additional requirements as specified on the Third Party website.

7.2. Amahvas does not exercise control over any Third Party websites and does not warrant any use thereof. User agrees that Amahvas is not responsible or liable in any way with respect to the contents of the Third-Party websites.

7.3. User shall be solely responsible for any loss or damage of any sort incurred as a result of transactions with such third parties. Any questions, complaints or claims related to any third party services should be directed to the appropriate third party.

7.4. User interaction with any third party accessed through the Platform is at the User’s risk, and Amahvas shall have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third party or other damages or expenses resulting from User interactions with the third party.

8. FORBIDDEN USES

The following uses of the Platform are expressly prohibited and You undertake not to any of the following:

8.1. Resell the Products;

8.2. Furnish false data including false names, addresses and contact details and fraudulent use of credit/ debit card numbers or net banking or any other mode of payment;

8.3. Attempt to circumvent Our security or network including but not limited to accessing data not intended for You, logging into a server or Account you are not expressly authorized to access, or probe the security of other networks (such as running a port scan);

8.4. Access the Platform in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large burden on our infrastructure or that otherwise interrupts or interferes with its functionality, efficiency or operation;

8.5. Execute any form of network monitoring which will intercept data not intended for you;

8.6. Enter into fraudulent interactions or transactions with Amahvas (which shall include entering into interactions or transactions purportedly on behalf of a Third Party where you have no authority to bind that Third Party or you are pretending to be a Third Party);

8.7. Use the Platform (or any relevant functionality of either of them) in breach of this Agreement. Engage in any unlawful or criminal activity in connection with the use of the Platform; or

8.8. Copy or use any user content, including but not limited to, unauthorize use or reproduction of User reviews for any purpose whatsoever; or

8.9. Engage in any frivolous act that hampers the goodwill and brand reputation of Amahvas or its Platform or mobile application in any manner whatsoever.

Any conduct by a User that in Amahvas’s exclusive discretion is in breach of the Terms and Condition or which restricts or inhibits any other User from using or enjoying this Platform is strictly prohibited. The User shall not use this Platform to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of users of this Platform to become users of other online or offline services directly or indirectly competitive or potentially competitive with Amahvas.

Amahvas reserves the right to prevent you from using the Platform and to prevent you from making any purchase, if your conduct is found to be in question or in contravention of such Terms as mentioned in this Agreement.

9. COMMUNICATION POLICY

9.1. By making use of the Platform, and furnishing your personal/contact details (PI), You consent to receive communications from us, our vendors, or authorized third parties via telephone, SMS, email, and/or WhatsApp for specific purpose of informing you about the services offered, and relevant service-related alerts and relevant offers or campaigns. We will connect with You only through the mode of communication You have opted for the chosen service. You may withdraw Your consent at any time, in accordance with Amhavas’s Privacy Policy. For details on your rights under the DPDP Act, including access, correction, erasure, and complaint mechanisms, please refer to our Privacy Policy.

9.2. By using the Platform and providing your explicit consent, you expressly authorize Amahvas, along with its affiliates, partners, and third parties, to contact you for follow-up communications regarding the Products offered through the Platform.

9.3. You will indemnify and hold harmless Amahvas and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses whatsoever including legal charges and attorney’s fees which Amahvas or the SMS/e-mail service provider may at any time incur, sustain, suffer or be subjected to as a consequence of, or arising out of, any of the following:

9.3.1. misuse by You or improper or fraudulent information provided by You.

9.3.2 incorrect number or a number that belongs to an unrelated third party provided by You.

10. REPRESENTATION AND WARRANTIES

10.1. User agrees to not post, submit, upload, distribute, or otherwise transit or make available any software or other computer files, via email, review post or any other form of communication available on the Platform, that contain a virus or other harmful component, or otherwise impair or damage Platform or any connected network, or otherwise interfere with any person or entity’s or Users use or enjoyment of the Platform.

10.2. User will not engage in any form of antisocial, disrupting, or destructive acts, including but not limited to flaming, spamming, flooding, trolling and phishing as those terms are commonly understood and used on the internet, via review post or any other form of communication available on the Platform.

11. PRIVACY POLICY

All our collection, processing, sharing and storing of any Personal Information (PI) collected from You shall be in accordance with our Privacy Policy. This Terms and Conditions shall be read in conjunction with privacy policy of the Platform. Please read our Privacy Policy to understand how we handle your information- refer link.

12. CONSENT WITHDRAWAL

To withdraw your consent, please refer to Amhavas’s Privacy Policy refer link.

13. Confidentiality

13.1. You acknowledge that in course of Your relationship with Amahvas and in purchasing the Products, you may obtain information relating to the Products and/or Amahvas (“Proprietary Information”). Such Proprietary Information shall belong solely to Amahvas and includes, but is not limited to, the features and mode of operation, trade secrets, know-how, inventions (whether or not patentable), techniques, processes, programs, ideas, algorithms, schematics, testing procedures, software design and architecture, computer code, internal documentation, design and function specifications, product requirements, problem reports, analysis and performance information, benchmarks, software documents, and other technical, business, product, plans and data. In regard to this Proprietary Information:

13.1.1. You shall not use except as expressly authorized by this Agreement or disclose Proprietary Information without the prior written consent of Amahvas unless such Proprietary Information becomes generally publicly available without your breach of this Agreement.

13.1.2. You agree to take reasonable measures to maintain the Proprietary Information in confidence.

13.2. This clause shall apply in perpetuity.

14. LIMITATION OF LIABILITY AND INDEMNITY

14.1. In no event shall Amahvas or its employees, associates, partners, or suppliers will be liable to User for any loss or damage that may cause or arise from or in relation to these Terms and Conditions or due to use of this Platform.

14.2. User agrees to indemnify Amahvas or its employees, associates, partners or suppliers for all the liabilities (including claims, damages, suits or legal expenses in defending itself in relation to the foregoing) arising due to (i) use or misuse of the Platform (ii) non-performance and/or non- observance of the duties and obligations under these terms and conditions or due to User’s acts or omissions (iii) any act, neglect, misconduct or fraud on User’s part.

14.3. User warrants that all the details and information provided by User to Amahvas or its employees, associates, partners, or suppliers while using this Platform shall be correct, accurate and genuine.

14.4. While availing any of the payment method/s available on the Platform, Amahvas will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

14.4.1. Lack of authorization for any transaction/s, or

14.4.2. Any payment issues arising out of the transaction, or

14.4.3. Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by You;

14.4.4. Decline of transaction for any other reason(s)

14.5. Use of the payment facilities provided by the Platform shall not render the Platform liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties or fraud as regards the Products listed on the Platform. The Platform shall not be responsible for any damages, interests or claims arising from not processing a transaction.

15. DISCLAIMERS

You Agree and Understand That Although Amahvas Has Taken All Necessary Steps and Precautions, the Platform Is Provided by Us on an "As Is" and "As Available" Basis and We Make No Representations or Warranties of Any Kind, Express or Implied, as to the Operation of the Application or the Information, Content Included on the Application. You Expressly Agree That Your Use of the Platform Is at Your Sole Risk.

To the Fullest Extent Permissible by Applicable Law, We Disclaim All Warranties, Representation, Express or Implied. We Do Not Warrant or Represent That the Platform, Its Servers, or Email/Other Communication Sent From the Platform Are Free of Viruses or Other Harmful Components. We Will Not Be Liable for Any Damages of Any Kind Arising From the Use of the Application, Including, but Not Limited to Direct, Indirect, Incidental, Punitive and Consequential Damages.

All Interaction, Communication, Dealing, or Transaction Between You and the Third-Party Provider in Respect of Any Services Offered by the Third-Party Provider Is a Separate and Independent Transaction Between the User and Such Third-Party Provider Without Any Liability Accruing to or on Us for Any Matters Arising Out of or in Relation to the Same. The User Expressly Agrees and Acknowledges to Hold Harmless, Amahvas in Respect of Any Cost, Claims, Damage, Loss or Expenses Accrued, Suffered, Incurred by Us Arising Out of or in Connection With Any Such Communication, Interaction, Dealings and Transactions Between the User and Third-Party Providers. The User Acknowledges That We Do Not Have Any Control Over Such Dealings and Transactions and Plays No Determinative Role in the Performance in Respect of the Same and We Shall Not Be Liable for the Outcomes of Such Communication, Interaction, Dealings and Transactions Between the Users and the Third-Party Providers.

We Do Not Warrant, Endorse, Represent, Guarantee, or Assume Responsibility for Any Service Advertised or Offered by a Third-Party Provider in Any Manner and We Will Not Be a Party to or in Any Way Be Responsible for Any Transaction Between You and Such Third-Party Provider. As With the Purchase of a Service Through Any Medium Through Such Third-Party Provider, You Should Use Your Best Judgment and Exercise Caution Where Appropriate.

16. TERMINATION

16.1. Amahvas reserves the right, in its sole and absolute discretion, to suspend or terminate Your use of one or more Amahvas Products, without notice and without liability to You or any third party, for any reason, including without limitation inactivity or violation of these Terms and Conditions or other applicable policies that the Amahvas may publish from time to time.

16.2. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Amahvas may have at law or in equity. Upon termination for any reason, You agree to immediately stop using Amahvas services offered through its Platform.

17. REPRESENTATIONS AND WARRANTIES

Each User hereby represents and warrants that it is competent to enter into this Agreement and any other agreement with Amahvas and perform in terms hereof and that the execution of this Agreement.

18. MISCELLANEOUS

18.1. Severability: In the event that any provision of this Agreement and any other agreement with Amahvas is declared by any judicial or other competent authority to be void, voidable or illegal the remaining provisions shall continue to apply unless the parties agree that the effect is to defeat the original intentions of the parties in which case such agreement shall terminate immediately and neither party shall have claim against the other in respect of such termination.

18.2. Waiver: No failure or delay by either party to exercise any right or remedy arising under, or in connection with, such agreement will act as a waiver, or otherwise prejudice or restrict the rights of that party in relation to that action or any other contemporaneous or future action.

18.3. Notices: Subject as otherwise provided in such agreement, all notices, demands and other communications required or permitted to be given or made hereunder shall be in writing and delivered personally or sent by courier of international repute addressed to the intended recipient thereof at its address mentioned in the beginning of such agreement.

19. FORCE MAJEURE

If the whole or any part of the performance is prevented, hindered or delayed by a Force Majeure event (as defined below), Amahvas shall not be liable for any failure to perform any of its obligations under these Terms and Conditions or those applicable specifically to its services/facilities, and in such case its obligations shall be suspended for so long as the Force Majeure event continues. “Force Majeure Event” means any event, due to any cause beyond the reasonable control of Amahvas, including without limitations, unavailability of any communication systems, breach, or virus in the digital processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, lockdown, computer hacking, unauthorized access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.

20. Modification and Amendment

20.1. Amahvas reserves the right to make changes to the Platform, related policies and agreements, this Terms and Conditions and the Privacy Policy at any time as it deems fit and proper, prospectively including but not limited to comply with changes in law or regulation, correct inaccuracies, omissions, errors or ambiguities, reflect changes in the process flow, scope and nature of ancillary services, company re-organization, market practice or customer requirements without any prior intimation to You. You are requested to carefully read these Terms and Conditions from time to time before using the Platform. It shall be your responsibility to check these Terms and Conditions periodically for changes. Upon any change, Amahvas will notify the updated Terms on the Platform or other means. Amahvas may require You to provide Your direct or indirect consent to any update in a specified manner before further use of Platform.

20.2. If no such separate consent is sought, your continued use of the Platform and ancillary services shall constitute acceptance of the changes and an agreement to be bound by Terms and Conditions, as amended. If You do not agree to the changes, you may please discontinue your use of the Platform and ancillary services.

20.3. Amahvas reserves the right to discontinue or suspend, temporarily or permanently, the Products including ancillary services, by giving reasonable time period notice, on a best effort basis, unless it is merely to change certain features/contents of the Product or/the Platform or maintain the security and integrity of the Platform. You agree that Amahvas will not be liable to you in any manner whatsoever for any modification or discontinuance of any Product(s).

20.4. You agree not to purchase the Products and ancillary services for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of other.

21. DISPUTE

These Terms shall be governed, interpreted, and construed in accordance with the laws of India, without regard to the conflict of law provisions and for resolution of any dispute arising out of your use/purchase of the Products or in relation to these Terms and conditions. Notwithstanding the foregoing, you agree that any proceeding brought by You shall be exclusively before the courts in Gurugram, Haryana, India.

22. ENTIRE AGREEMENT

These Terms and conditions, together with the other guidelines, rules, terms, conditions and/or policies of the Platform, including the Privacy Policy and any other arrangement/agreement in relation the Platform, constitute the entire agreement between You and Us and supersede all previous agreements, promises, proposals, representations, understandings and negotiations, whether written or oral, between the User and US pertaining to the subject matter hereof.

23. SURVIVAL

Notwithstanding the termination or rescission of this Agreement, the provisions of this Agreement shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination or rescission, including, without limitation clauses related to Limitation of liability, Indemnity, Warranty, Intellectual Property, Confidentiality, Dispute Resolution, Governing Law and Jurisdiction. Further any provisions of this Agreement which by implication are to survive the termination of this Agreement shall survive such termination. Termination of the Agreement shall not abate the causes of action that have accrued to the Parties prior to such termination.

24. SUPPORT SERVICES

If the User has any grievance, complaint, question, comment, concern, or feedback regarding the Products, or any issue related to PI or other matters connected thereto, they may email us or contact us using the information provided below.

The name and contact details of the Grievance officer is as follows:

Name: Vasudha Rai

Email: service@amahvas.com

Contact No.: 9818309954